Your FAQs Member Frequently asked questions

Getting in touch with us is quick and easy! Just call our customer service line at (888) 733-3920. Our team is here to help you!

To cancel your membership, you may do so at any time by contacting our Customer Service Representatives at (888) 733-3920. We are available to assist you everyday at the following times:

Monday: 8:30AM - 8 PM EST
Tuesday-Friday: 9 AM - 8 PM EST
Saturday: 9 AM - 4 PM EST
Sunday: 1 PM - 6 PM EST

Please have your membership information (Member ID, first & last name, and address used to sign up) ready when calling to ensure a smooth experience. After cancelling your membership there will be no future charges.

You may only terminate/cancel your membership by calling a Customer Service representative. Customers who are California residents, and where otherwise required by law, will have other options for cancelling which are detailed in the customer portal, and can be accessed by signing in to your customer account. Upon cancellation of your membership, we are not able to offer any refunds or prorated refunds.

You can reactivate it, no problem! Get in touch with our customer service reps at (888) 733-3920, and they’ll take care of it right away!

Our site is absolutely both is safe and secure. We’re well aware that the information you provide on our site is very sensitive. That’s why we only invest in the latest and greatest security to make sure all of your information stays safe. We encrypt our website by using the most up-to-date SSL (Secure Sockets Layer) technology. In other words, our security is the best of the best.

When you sign up for, you’ll be automatically directed to the member portal page. On the member portal page, you’ll have access to the dashboard. The dashboard will allow you to easily navigate between your member benefits.

Keep an eye out for your welcome email, which will contain your login information (along with some additional important information concerning your brand new membership).

If you haven’t received your welcome email within 24 hours of signing up, you’ll need to check your spam folder. Also, please remember to add to your list of trusted email addresses. And if you still haven’t received your welcome email after doing so, then please contact us at our customer service number so we can get this resolved for you.

Cosemblant, LLC is the proud owner of this website. 4259 Old Post Rd. Suite #3 Charlestown, RI 02813

Important Information: The credit score(s) you receive from us may not be the same scores used by lenders or other commercial users for credit decisions. There are various types of credit scores, and lenders may use a different type of credit score to make lending decisions than the ones being offered.

Under federal law you have the right to receive a Credit Report from each of the three nationwide consumer reporting agencies once every 12 months. A Credit Score is not included.

After verification of your identity, your scores are available for immediate online delivery securely. Scores shown are for illustrative purposes only. provides you with the tools you need to access and monitor your financial profile through the program's credit reporting and monthly monitoring benefits. Credit Monitoring and its benefit providers are not credit repair service providers and do not receive fees for such services, nor are they credit clinics, credit repair or credit services organizations or businesses. Credit information is provided either by Transunion® and TransUnion Interactive, Inc. or Experian and CSIdentity Corporation.

All product and company names and trademarks mentioned herein are the property of their respective owners.